Contact & Legal

How do I contact support?

Email: [email protected] We aim to respond within 24 hours. Outside of operating hours, we will respond as soon as possible on the next working day. There is no phone support line.

Is my personal information secure?

Evernu is committed to protecting your privacy and handling all personal and health data in compliance with UK GDPR and data protection law. We store data including, but not limited to: contact and identity data, health data, and marketing preferences. You have the following rights under applicable data protection legislation: - Right of access - Right to rectification - Right to portability - Right to restrict or object to processing - Right to be forgotten - Right to stop receiving marketing communications To exercise any of these rights, contact [email protected]. For full details, see our Privacy Notice at evernu.co.uk/privacy-notice.

What should I do with unused medication?

If you have medication you no longer need, do not dispose of it in household waste or recycling. Take it to any local pharmacy, where it can be safely disposed of in accordance with pharmaceutical waste regulations.

Accessibility support request

If you have a disability or accessibility need that may affect your ability to use our service, please contact us before placing an order. Contact: [email protected] We will discuss how we can best support you and make reasonable adjustments where possible.

Privacy Policy

Our full Privacy Policy is available at evernu.co.uk/legal/privacy.

Terms & Conditions

Our full Terms and Conditions are available at evernu.co.uk/legal/terms.