Automatic verification uses your name, date of birth, and billing address to confirm your identity. If these details cannot be matched, verification will fail.
Common reasons for a failed automatic check include:
- Using a name that does not match your legal name (e.g., a nickname or shortened version)
- Entering a date of birth incorrectly
- Using a billing address that does not match the address registered with your bank
- Entering your billing address in an unusual format
If your automatic verification fails, you will receive an email with instructions on how to complete manual verification. This is usually a quick process.