Home Account & Subscriptions What happens to my data if I close my account?

What happens to my data if I close my account?

Last updated on Mar 30, 2026

In accordance with UK GDPR and medical records regulations:

  • Card details are anonymised on account closure.
  • Clinical and prescription records are retained for regulatory compliance. This data is held securely and accessed only for compliance purposes.
  • Marketing data is removed.

You have a number of rights under data protection law, including the right to access, rectify, and request erasure of your personal data (subject to legal retention requirements). For any data-related requests, contact [email protected].

For full details, see our Privacy Notice at evernu.co.uk/privacy-notice.